Contact Us
You can contact us using the options below
Email us
Call Us
Breakdown
Telephone 0800 0199519
» New Quote: Select option 1 when prompted.
» Renewals: Select option 2 when prompted.
» Customer Service: Select option 3 when prompted.
» UK Emergency Breakdown Number: 0844 330 9993 (Lines open 24 hours)
(Our geographical number for breakdown assistance is 01423 535 786. However, this number is only available between 6am-10pm weekdays, so please also store our 0844 number for use outside of these hours)
Insurance
Telephone 0845 371 4498
» New Quote: Select option 1 when prompted.
» Renewals: Select option 2 when prompted.
» Customer Service: Select option 3 when prompted.
» Claims: Select option 4 when prompted.
KitGuard
Telephone 0870 0116361
» New Quote: Select option 1 when prompted.
» Renewals: Select option 2 when prompted.
» Customer Service: Select option 3 when prompted.
» Claims: Please refer to your policy documentation for contact details as these can vary depending on the type of cover you have.
We may record telephone calls for your additional security and to help improve our levels of customer service. Calls may also be monitored for staff training purposes.
Our Sales, Renewals and Customer Service departments are open 9am to 8pm Monday to Thursday, 9am to 6.30pm Fridays and 9am to 1pm on Saturdays. We are closed on Sundays and Bank Holidays.
Our Claims departments are available 24 hours a day, 7 days a week.
Write to us at:
2nd Floor, Harrogate House,Parliament Street,
Harrogate
HG1 2RE
If sending a cheque, please make sure that you add your postcode to the back of it. Double check that you have signed and dated it and filled it out for the correct amount.
Trading information
NCI Vehicle Rescue Plc. Registered in England and Wales with company number 05052874.NCI Insurance Services Ltd. Registered in England and Wales with company number 04741145.
NCI Vehicle Rescue plc and NCI Insurance Services Ltd are authorised and regulated by the Financial Services Authority.